When traveling with CFR Călători trains you can benefit from advantages of the ticket season valid for the Regio train as follows:

1. On any route. Pass holders of Regio trains ticket season are allowed to travel at InterRegio trains (IR) for tickets issued to distances of up to 30 km, provided that the IR train has a stop at both stations (departure / destination) mentioned on the ticket. International trains are excluded from the offer.

2. Only on certain routes and certain trains. The trains and the routes for which the travel of the holders of valid travel season tickets to Regio train and InterRegio train 2nd class is allowed are available here: https://www.cfrcalatori.ro/reduceri-pe-anumite-trenuri-si-relatii.

To get information about train traffic on the current day, visit one of the links:

My train  – you get information about trains in circulation. Write the train number in the field provided and press the button ” train information “.

Webcams – you can see images of the timetables for arrivals / departures in some railway stations (example: Bucureşti NordBraşovCraiovaTimişoara NordIaşi Nord).

Attention, Some hours are estimated! Make sure that you get on-time at the railway station.
These information are managed and provided by the railway infrastructure manager CNCF „CFR” SA.

Tickets purchased from CFR stations and travel agencies

Issuing invoices for purchased tickets is done only at the request of customers. As a rule, the invoice is issued when buying tickets by the ticket office where the ticket was bought. The request may also be made later, but not later than the 15th of the following month that in which the purchase of the tickets in question was made.

If the request is made at a unit other than the one issuing the tickets or if for various reasons the invoice cannot be issued to the issuing entity, it is necessary to submit a written request stating:

  • identification data of purchased ticket,
  • billing data as well
  • the way in which the invoice submission is requested (pick-up from the unit where the application was submitted or scanned transmission in pdf format to an email address).

The applications will be solved centrally through the territorial structures of CFR Călători, within maximum 30 days.

The tickets issued at ticket vending machines belonging to CFR Calatori in a particular station are subject to the same regime as any ticket issued by the respective unit. Tickets are deemed to be issued by this unit.

Tickets bought on train

For the tickets issued on train, the invoice can be issued only on the basis of a written request, which can be submitted to any CFR Călători staff within their work program. The application will be centralized through the territorial structures of CFR Călători, within a maximum of 30 days (depending on the program of stations).

Tickets purchased from other units

For tickets issued by other companies (travel agencies, etc.) or ticket vending machines belonging to other companies (ZebraPay, etc.) who sell for and on behalf of CFR Călători as “authorized distributors” the application for invoice issuance must be addressed to these companies.

For online CFR tickets purchased through the Internet, invoices are issued in accordance with the provisions of point 24 of ‘Terms and using conditions’ of the service.

CFR Călători does not issue a fiscal receipt for the train ticket, the fiscal items required by law being mentioned on the ticket”.

According to art.2 par.(e), with subsequent amendments in 2011, par.(ș) for the application of the GEO no. 28/1999 on the obligation of economic agents to use fiscal electronic cash registers, the provisions of art. 1, par. (1) shall not apply to:

e) public passenger transport based on tickets or season-tickets printed according to the law, as well as by subway;

ș) public passenger rail transport services in domestic and international traffic, provided by Romanian legal entities.

FISCAL CODE extract – ART. 319 Invoicing, provides:

 – par. (10) letter b) “for the transport of persons on the basis of travel tickets or subscriptions”, the taxable person (egg. SNTFC “CFR Călători”) is exempt from the issuance of the invoice, unless the beneficiary requests an invoice.

– par. 16, the taxable person is required to issue an invoice “no later than the 15th day of the month following that in which the chargeable event arises”.

– par. (26) “Signing and stamping invoices shall not constitute mandatory elements which the invoice must contain.”

Animalele, pãsãrile, reptilele, pestii si insectele vii nu pot fi transportate, de regulã, în vagoanele de cãlãtori.

 Exceptii: 

animal transportationThe transport of accompanied dogs is allowed only for those fitted with muzzles, kept on a leash at the wagon floor, in compartments, at the 2nd class coaches,if any of travelers does not protest.

In case of objections raised by passengers, the agent of the public passenger rail operator or the supervisory body, where justified, prohibit journey with these animals.

The passenger, owner of the dog, is obliged to maintain cleanliness throughout the journey, having with him cleaning materials, otherwise will be treated in accordance with applicable legislation.

Dogs, cats and other small animals, carried/kept on the arms as well as small birds carried in an enclosed cage can be transported free of charge, if any of travelers does not protest.

In case of objections raised by passengers, the agent of the public passenger rail operator or the supervisory body, where justified, prohibit journey with these animals.
animal transportationCãlãtorul, proprietar al câinelui, este obligat sã mentinã curãtenia pe toatã durata cãlãtoriei, având asupra sa materiale de igienizare, în caz contrar va fi tratat conform reglementãrilor legale în vigoare.

Câinii, pisicile si animalele mici, purtate pe brate, precum si pãsãrile mici în colivii se pot transporta fãrã platã, dacã nici un cãlãtor nu protesteazã.
În caz de obiectii ridicate de cãlãtori, agentul operatorului de transport feroviar public de cãlãtori sau organul de control, în cazuri bine justificate, poate interzice cãlãtoria cu aceste animale.

Important:

  • Dangerous dogs are prohibited in passenger trains – fighting and attack dogs, assimilated by morphological character with dogs of Pit Bull, Boerbull, Bandog types and şi their mestizos.
  • The access of dogs to passenger trains of the breeds: American Staffordshire Terrier, Tosa, Rottweiller, Dog Argentinian, Mastino Napolitano, Fila Brazileiro, Mastiff, Caucasian Shepherd,, Cane Corso and their mestizos is allowed only if they wear a muzzle, have a health card and they are kept on a leash by a person who fulfills the following conditions:
    • to be aged over 18;
    • to have full legal capacity;
    • to not have been convicted of an offense against the person.

In case of objections from the other passengers, the train staff will guide the passenger, owner of the dog, with the dog, in other compartments or down the hall.

The transportation tariff of a dog is collected with a bianco ticket worth 50% from Regio train, 2nd class, for one adult on the same route.

For a dog that is transported in passengers coaches without presence of the travel card shall be release travel ticket issued in trains at a full charging tariff in train, corresponding of the ranking train and the kilometer distance on which the passenger is traveling, the owner of the dog.

1. Un-demountable  bicycles are admitted to be transported ONLY at the trains having in composition types of coaches with a specially dedicated spaces (in terms of construction) for the transport of bicycles. A single bicycle per person is allowed.

2. CFR Calatori trains providing the passenger`s transport service accompanied by a bicycle could be found at CFR Călători’s ticket offices or consulting the Timetable on our website www.cfrcalatori.ro (trains with coaches in which can be transported also the bicycles or at the icon “Services” for bicycles).

3. For travelers who are accompanied by bicycles, at the trains with reservation regime, shall be allocated seats in compartments next to the space for storage thereof.

4. At trains where a bicycle transport service is offered (where there is the appropriate icon in the Timetable from the website www.cfrcalatori.ro) may be taken for transport un-demountable bicycles for which it will pay, at the ticket office, a fee of 15 lei.

5. Folding / demountable bikes can be transported for FREE OF CHARGE ON ALL TRAINS, to the 1st and 2nd class coaches or skis to the 2nd class coaches, as hand luggage, in the limit of the available space, provided they do not inconvenience the other travelers (a folding bicycle or a pair of skis per person)

6. If the train crew, when checking the legality of the journey, finds passengers who are accompanied by a bicycle and does not present the bicycle ticket, the bulk luggage charge applies for the kilometer area corresponding to the passenger’s travel ticket (a bicycle is considered 15 kg).

7. In duly justified cases, where the rate occupancy of the train in question is close to 100% or higher, the train staff may prohibit the boarding of passengers with bicycles, if they DON NOT hold bicycle tickets for that train.

The passenger may take with him in the passenger coaches, free of charge, hand luggages. The hand luggages must be easily handled and tightly packed, in such a way that may not be possible leaking of the content, damage or soiling wagons or inconvenience other passengers.

Each traveler has, for his hand luggage, the space just above the seat it occupies or an equivalent space placed in the luggage box of the wagons. The total weight of hand luggage is allowed for each seat occupied is 30 kg.

If it exceeds 30 kg / occupied seat shall apply the following rates:

Km. Lei/kg (the rates contain VAT)
 1 – 100 2,00
101 – 200 3,00
201 – 300 4,00
301 – 400 5,00
>400 6,00
 In the passenger coaches can not be placed as luggage:
a) materials and objects excluded from carriage of luggage;
b) objects likely to cause discomfort or inconvenience to travelers or cause damages to passengers, the railway undertaking or the administrator / manager of the railway infrastructure;
c) prohibited items by regulations of administrative authorities;
The railway undertaking is entitled to ensure for good reason, in the presence of the passenger, the nature of the objects/items placed in passenger coaches or or its spaces. This does not entitle the railway undertaking to search in the passenger’s luggage, without the consent of the latter. If it is not possible to identify the person holding the object under examination, the railway undertaking perform the checking in the presence of public order officers.

The surveillance of the objects that the passenger takes with him in wagon incumbent upon it. The passenger is liable for any damage caused by objects and creatures that he takes with him in the wagon.

These provisions shall not affect liability which may have the railway transport operator, according to Art. 22.

Hand luggage exceeding the conditions imposed by paragraph. (2) is treated according to its own regulations of railway transport operators.

Regulations regarding forgotten luggage on the train will be contained in the Uniform rules as well as in the internal regulations of the railway undertaking, which will be made known to passengers, with the legal provisions in force. (Uniform Rules of travelers 38)”.

At the 2nd class coaches, the traveler can take, in addition, a pair of skis, if not inconvenience other passengers. Forgotten luggage on the train, which are found by the public passenger rail transport operators, will be submitted to the home station, respectively the final railway station, subject to regulations on storage and recovery mode which are set out in its own regulations of the public passenger rail transport operators.

Hand luggages shall be packed in such a way that does not harm passengers or not damage the coach inventory or other luggage.

According to Article 2, letter (e), with subsequent amendments from 2011, letter (ş) for enforcing Government Decision no. 28/1999 regarding the obligation of the economic entities to use electronic cash registers, the following are to be exempted from the provisions of Article 1, paragraph 1:
e) Public passenger transport based on tickets or passes printed according to the law, as well as by subway;
ş) Domestic and international public railway passenger transport services, performed by trading companies registered as Romanian legal entities;
Therefore, CFR Călători does not issue a fiscal receipt for the train ticket, the fiscal elements required by law being outlined on the travel document.
CFR Călători issues a fiscal invoice for the purchased tickets at the request of its customers.

About reimbursement

Useful information about reimbursement Download
Reimbursement Request Form Download

About compensations

General information regarding compensations in case of train delays Download
Compensation Request Form Download
For information in useful time, please contact us at the free number, through the Telekom network, every day between 8:00 and 20:00, Telverde – 0800.88.44.44.

International tickets may be purchased online or from the ticket offices which sell international tickets.

CFR Călători stations and travel agencies selling international train tickets Download
There are no duplicates issued for passes.

Planning journeys in the domestic and international traffic may be easily achieved by accessing www.cfrcalatori.ro website.

Plan/Buy ONLINE tickets in domestic traffic Plan / Buy
Plan/Buy ONLINE tickets in international traffic Planifică / Cumpără
You cannot make bookings and buy tickets from CFR Călători with departure and arrival in the UK.
You can only buy the Interrail pass offer from CFR Călători (which is also valid in the UK), namely the One Country or Global versions.
Interrail Pass can be bought from the ticket desks in the CFR Călători stations and travel agencies which sell international tickets.

About Interrail Pass Read
CFR Călători stations and travel agencies selling international train tickets Download
Issuing certificates/proving documents regarding the transport tariffs is a service performed by CFR Călători, for which a tariff is collected.
Therefore, an official document may be obtained for a tariff, by paying the tariff for this service included in the Auxilary Tariffs of the public railway passenger transport, in the amount of 17.00 lei (VAT included).
The tariff may be paid at any ticket desk from the CFR Călători stations or travel agencies.
After paying the respectiv tariff, based on the receipt confirming the payment, we shall issue the document containing the value of transport tariff valid for the requested type of travel document.

Tickets are issued at ticket offices in stations and travel agencies, online, at ATMs, at authorized distributors in an electronic system provided with an ecommerce platform (card payment service). The issuance on board of the train of the ticket is a fortuitous case, usually caused by the non-compliance with the legal regulations of the Romanian Railway Transport Regulations, respectively the existence of a valid ticket, which is sanctioned by a manually issued toll ticket on board of a train.

Tickets issued on board of a train at the house rate are also issued manually only for passengers boarding from stations / stopping points with low traffic, not served by a ticket office or ATM, and, as a result, do not have the acceptance service to pay by card.

According to the provisions of Law no. 349/2002 regarding the prevention and fighting the effects of tobacco products consumption, with subsequent amendments and completions, we mention that:

  • Smoking is prohibited in all enclosed public spaces, including on board means of public transport (Art 3, paragraph (1));
  • “Means of public transport” refers to any vehicle used for chargeable transport of persons (Art.2. letter n1),
  • Inside the spaces provided at Art. 2 letter n1), the use of the electronic cigarette is also prohibited (Art. 3 paragraph (12)).
The cabins from the sleeping and berth coaches are equipped with interior door locking systems.
We inform you that, in accordance with the provisions of the Government Decision no. 385/03.12.2019, regarding the extension of the terms provided at Art. 3 paragraph (1) and Art. 5 of the Government Decision no. 1476/2009 regarding the implementing measures for Regulation (EC) no. 1371/2007 of the European Parliament and of the Council of 23 October 2007 on the rights and obligations of passengers in rail transport, the domestic rail passenger transport services are exempted from the application of the provisions of Regulation no. 1371/2007 on the rights and obligations of passengers in rail transport, regarding the compensation of passengers for domestic traffic, until 03.12.2024.
The passengers are informed about these aspects on the www.cfrcalatori.ro official website page, at the INTERNATIONAL section, USEFUL INFORMATION – Regulation no. 1371/2007 for national rail transport services chapter.

SNTFC “CFR Călători” S.A., as the main provider of railway passenger transport services in Romania, complies with the provisions of the Regulation on Railway Transport in Romania, approved through the Government Ordinance no. 7/2005, with the subsequent amendments and completions, and of the Uniform Norms Regarding Transport on the Romanian Railways, approved by the Order of the Minister of Transport no. 655/2007, as amended and supplemented:
Under the Romanian Railway Transport Regulation approved by the Government Ordinance no. 7/2005, as amended and supplemented:
“Art. 9 Admission to transport. Persons excluded from transport. Admission is conditional

(3) The following persons are not allowed to board the train or can be evacuated from the station:
a) persons who, through their behaviour, disturb the public order, contrary to the norms of public conduct and good morals, or which cause damage to rolling stock belonging to the railway carrier, or who do not comply with the provisions of this Regulation. These persons are also not entitled to be refunded the value of the trip;
…”
Also, on duty railway staff who find passengers whose behaviour causes quarrel in trains or inside the railway units, will write a contravention report and exclude them from transport.
Writing the contravention report is done in compliance with the provisions of the Government Decision no. 203/1994.
According to the provisions of Government Decision no. 203/1994, with subsequent amendments and completions,
“Art. 2. – the following facts are contraventions to the norms regarding the Romanian railway transports, given that they have not been committed in such conditions that, according to the criminal law, they are considered offenses:

19. Disturbing without having the right to do so, the peace of the travellers by making noises with any device or object or by shouts, or other forms of noises;
20. Improper behaviour and inadequate clothes in regard to the other passengers and to the railway staff performing their duties or obstructing them in performing their duties;
21. Causing scandal on board means of transport or inside the railway facilities;
22. Refusal of the passengers – consumers to leave the restaurant – coach or the bistro – coach after the closing hour or at the justified request of an employee serving the respective coach;
…”
In such cases, in order to enforce the law, intervention shall be made with the support of the Transport Police.The regulation regarding the transport on the Romanian railways states that “Passengers who own valid tickets for the train, route and the class chosen for the journey are admitted for transport”.

When traveling by train with a reservation regime, the sale of the tickets with seat reservation is made within the limit of available seats on the train. Issuing the tickets “without a reserved seat” is done only for the 2nd class, after selling all the seats from the 2nd class and only on the day of the train’s departure. The maximum number of tickets “without a reserved seat” allowed per train is set on a case by case basis (type of train, coach, etc.).

Tickets without a seat are not issued for the 1st class. We recommend purchasing tickets in advance.

The in force normative acts, namely the Government Ordinance no. 7/2005 and Law no. 32/1994, have provisions regarding the reductions / sponsorships granted by railway transport operators, namely:
  • The railway transport operators may grant facilities or tariff reductions based on the provisions of some normative acts/legislation, only if the authority, the agent, namely the legal person that requested the facility or the reduction ensures the necessary compensations”- provision of Art. 4 paragraph (6) of the Government Ordinance no. 7/2005 for the approval of the regulation regarding the transports on the Romanian railways, republished.
  • SNTFC „CFR Calatori” S.A. cannot make sponsorships/reductions because they benefit from budgetary compensations, so they cannot grant discounted or free of charge tickets for other categories of persons than those who legally benefit from them – according to the normative acts in force – provision of Art. 3 of the Sponsorship Law no. 32/1994 with subsequent amendments and completions.
In order to travel with CFR Călători trains, in domestic traffic, the beneficiary may opt for an existing commercial offer available to the public and which provides substantial discounts, as follows:
  • the TrenPlus card, which offers a 25 % discount on any trip for one year, card price = 110 lei;
  • ticket bought in advance, with discounts ranging between 5-15%
  • round trip ticket, with a 10% discount
  • minigroup of 2-5 people with discounts ranging between 10 and 25%, depending on the composition of the group (except on Fridays and Sundays);
  • transport is FREE for children up to 5 years old, provided no separate seat is required,;
    a 50% discount is granted for children up to 5 years old for whom a separate seat is required and for those between 5 and 10 years old,.Information about these offers is posted on the company’s website at www.cfrcalatori.ro.
    The offers can be purchased from the ticket offices in the stations and CFR agencies, but also online at the www.cfrcalatori.ro web address.